NomadBrit LDT
📧 support@nomadbrit.shop | 📞 +44 7477 196761
🛍️ Orders & Products
Q: What kind of products do you sell?
A: We specialize in high-quality, curated lifestyle products designed for modern, adventurous individuals. Our catalog includes [insert specific products you offer, e.g., travel gear, fashion accessories, gadgets].
Q: How can I place an order?
A: Simply browse our website, select your items, and proceed to checkout. You’ll receive a confirmation email after your order is placed.
Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been processed for shipping, we may be able to assist. Please contact us at support@nomadbrit.shop as soon as possible.
🚚 Shipping & Delivery
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location.
Q: How long does delivery take?
A: UK orders typically arrive within 3-7 business days. International delivery can take 7-21 business days, depending on your region.
Q: How can I track my order?
A: Once your order ships, we’ll email you a tracking number. You can track your package directly from that link.
💳 Payments
Q: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, MasterCard, etc.), PayPal, and other secure payment options at checkout.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard SSL encryption and work with trusted payment gateways to ensure your data is protected.
🔁 Returns & Refunds
Q: What is your return policy?
A: If you’re not satisfied with your purchase, you can return unused items within 14 days of delivery. Please visit our [Returns Policy] page or email us for instructions.
Q: Do you offer refunds?
A: Yes. Once we receive and inspect the returned item, we’ll issue a refund to your original payment method, minus any applicable fees.
📩 Customer Support
Q: How can I contact NomadBrit support?
A: You can email us at support@nomadbrit.shop or call us at +44 7477 196761. We aim to respond within 24 hours on business days.
Q: What are your customer service hours?
A: We’re available Monday to Friday, 9:00 AM to 6:00 PM (UK time).
🔐 Account & Security
Q: Do I need to create an account to order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders and manage your preferences easily.
Q: Is my personal information safe with you?
A: Yes. We value your privacy and comply with GDPR regulations. See our [Privacy Policy] for full details.